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Get in Touch

Visit Us

Pathiripal palakkad
Palakkad ponnani road , pin:678642

Call Us

+91 9567952537

Email Us

sreerajsrgmanu@gmail.com

Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM

Frequently Asked Questions

What is the warranty period for DecibelX products?

All DecibelX products come with a standard 1-year warranty against manufacturing defects. Our premium line extends this coverage to 2 years. For specific details about your product's warranty, please check the documentation that came with your purchase or contact our support team.

How can I track my order?

Once your order is shipped, you'll receive a confirmation email with tracking information. You can also log into your DecibelX account and check the order status under "My Orders." If you have any issues tracking your package, please contact our customer service team.

What's your return policy?

We offer a 30-day satisfaction guarantee on all purchases. If you're not completely satisfied with your DecibelX product, you can return it in its original condition with all accessories and packaging for a full refund or exchange. Shipping costs for returns are the responsibility of the customer unless the product is defective.

Do you ship internationally?

Yes, DecibelX ships to most countries worldwide. International shipping rates and delivery times vary by location. During checkout, you'll see the shipping options available for your country. Please note that any import duties or taxes are the responsibility of the recipient.